Term of Service
Welcome to LuxeGlow! 💖
Thank you for choosing LuxeGlow! By accessing and using www.luxeglowofficial.com, you agree to abide by our Terms of Service. Please read them carefully before making a purchase or using our services.
1️⃣ General Overview
✔️ These Terms of Service apply to all visitors, customers, and users of LuxeGlow.
✔️ By using our website, you agree to these terms, including any updates or modifications.
✔️ LuxeGlow reserves the right to update or change these terms at any time, so check back periodically.
2️⃣ Eligibility & Account Information
✔️ You must be at least 18 years old to make a purchase.
✔️ Providing accurate, complete, and updated personal information is required for all transactions.
✔️ LuxeGlow has the right to refuse service to anyone at our discretion.
3️⃣ Orders & Payments
💳 Secure Payments: We accept credit/debit cards, online transfers, and other digital payment methods.
🚀 Order Confirmation: Once you place an order, you will receive an email confirmation.
❌ Order Cancellations: LuxeGlow reserves the right to cancel orders due to unavailability, incorrect pricing, or suspected fraud.
4️⃣ Pricing & Product Availability
✔️ All prices are displayed in PKR (or your local currency) and are subject to change without prior notice.
✔️ We strive to keep our product availability updated, but in case of out-of-stock items, we will notify you immediately.
5️⃣ Shipping & Delivery
📍 Lahore: 2–3 business days
📍 Other cities in Pakistan: 3–5 business days
📍 Peak Sales Events: Up to 5–7 business days
🔹 Tracking details will be provided via email.
🔹 LuxeGlow is not responsible for delays caused by courier services, customs, or natural events.
6️⃣ Returns, Refunds & Exchanges
✔️ Returns & Exchanges: Only applicable if the product is damaged, defective, or incorrect upon arrival.
✔️ Refunds: Processed within 7–10 business days after return approval.
✔️ Non-Refundable Items: Used, opened, or personalized products cannot be returned.
For return requests, contact us at support@luxeglow.com.
7️⃣ Intellectual Property Rights
✔️ All content on www.luxeglowofficial.com (logos, text, images, and designs) belongs to LuxeGlow.
✔️ Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8️⃣ Prohibited Activities 🚫
By using LuxeGlow, you agree NOT to:
❌ Use our website for fraudulent, illegal, or harmful activities.
❌ Violate any intellectual property or copyright laws.
❌ Distribute malware, viruses, or harmful code.
Violation of these terms may result in legal action and/or account termination.
9️⃣ Limitation of Liability
LuxeGlow is not responsible for:
✔️ Allergic reactions or skin sensitivity issues caused by product use.
✔️ Loss, damage, or delay of shipments due to courier or third-party service providers.
✔️ Errors on the website, including pricing mistakes, outdated information, or product descriptions.
🔄 Updates to Terms of Service
LuxeGlow reserves the right to update or modify these terms at any time. Changes will be reflected on this page, and continued use of our website implies acceptance of the updated terms.
📞 Contact Us
For any questions or concerns regarding these Terms of Service, reach out to us at:
📩 Email: info.luxeglowofficial@gmail.com
🌐 Website: www.luxeglowofficial.com
💖 Thank you for being a part of the LuxeGlow family! Your trust means everything to us. ✨